Yvette Barela
Data Analyst | Business Process Analyst | Data Quality Analyst | Sales Analyst, Computer Software
Hi, I'm Yvette Barela. Welcome to my profile! I'm seeking a position that leverages my passion for data quality, business processes & skills with systems.
Yvette Barela's Bio:
Yvette Barela's Experience:
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Engagement Manager at Clarabridge, Inc
June 2016 - March 2020 | Larkspur, CA- Responsible for new client implementations, annual projects and any ad-hoc projects as needed - Primary role is to execute successful and efficient implementations and projects for both new and existing Enterprise clients - Project manage over 100 clients during their fielding as well as their Guest and Event survey maintenance - Additional responsibilities include working closely with other cross functional teams as needed, providing insights to sales and product management - Train clients on how to best utilize our SaaS applications - Clearly communicate any key issues or insights to Executive team
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Business Process Analyst - Enterprise Data Management at Autodesk Inc
April 2008 - April 2016 | San Rafael, CA• Consolidated and cleansed Partner data in advance of a Sales Operation initiative to eliminate multiple Partner management systems. This enabled the business to accurately identify who our partners were and what they were authorized to sell. • Enabled industry targeting by Marketing and Sales by enriching 2M Accounts with industry codes and other relevant data. • Provided subject matter expertise for a global data stewards’ team, working on data issues affecting their day to day business operations. • Using Hoover’s and other data tools, validated business requests for Named Account Hierarchy changes/updates. • Oversaw Account and Contact de-duplication requests and projects to insure that there were no unintended impacts to the customer’s entitlements, that the best version of customer information was preserved and that the request complied with company policies. Merging more than 30K Accounts and 200K Contacts in a Fiscal Year. • Validated Qlikview dashboard meta-data monthly for Promotion Analysis, Partner Compliance, Partner Opportunities for over 150k Accounts.
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Data Analyst Lead - Strategic Planning & Operations: at Autodesk Inc
April 2007 - April 2008 | San Rafael, CA• Created and reconciled Account and Asset data quality for over 50 global and key accounts. • Lead the Analyst Team accountable for building hierarchies and reconciling customer licenses. • Assembled and maintained company hierarchies for top 300 accounts. • Contributed as Subject Matter Expert (SME) in creating TAD – “The Autodesk Dictionary”, offering expertise in over 50 terms and definitions. • Investigated and resolved licensing data issues raised by customers, internal employees and Channel partners. • Followed and adhered to company policies regarding the privacy, security and sharing of customer information.
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Data Quality Analyst - Global Business Operations at Autodesk Inc
March 2005 - April 2007 | San Rafael, CA• Accountable for improving quality & efficiency in Order Entry & Asset Management processes. • Developed, implemented, and managed metrics for data quality & measurement of data cleansing efforts. • Created and administered a daily Global Internal Audit Process for Account and License information. • Coordinated and hosted global conference calls with regions to train on upcoming process and system changes.
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Sales Support Representative - Autodesk Business Center at Autodesk Inc
January 2000 - March 2005 | San Rafael, CA• Advanced Transaction Sales Support Rep (Order management) for Eastern and Southern sales territories. • Identified root causes for order quality issues; developed policies and procedures to alleviate. • Built rapport with business partners to insure compliance to new policies. • Mentored new team members on policies, procedures.
Yvette Barela's Education:
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College of Marin
1997 – 1997Non-Degree ProgramConcentration: Automotive Technology
Yvette Barela's Interests & Activities:
Programs: • Siebel Call Center • Siebel Analytics • Salesforce • SAP • Business Objects • MS Office Suite • Access • Power Point • Crowdflower • PLM360 Areas of Expertise: • Data Analysis • Data Quality • Data Cleansing • Data Mining • Root cause analysis • Auditing • Excel (Advanced) • V-lookup • Pivot Tables • Macros Specialty Skills: • Business Writing • Data Profiling • De-duplication • Hierarchies • Global Named Accounts • Business Processes • Market Segmentation • Industry Targeting • Cloud services • Box, Google Drive